It Should Have Been Easy

This should have been easy.

Mission: Go to Wal-mart for leftover Sunday newspapers.

What actually happened:

I called ahead to verify that they had the papers. "Yes, we do. They are usually here all week." Perfect! After a shower and a disaster, more on that one to come, we headed out to the store. Me and all three hooligans. Easy is relative.

Park, head inside. No cart necessary, this will be quick. Kids, hold hands. Stay close.

Grab 2 papers, head to check out. Discover that the papers are today, not Sunday. Check out girl says go get the Sunday papers and we will exchange it. Great. No problem. Slight inconvenience, but easy fix.

No papers. Anywhere. I must be blind, they said they are here.

Go back to customer service, which is falsely called such. More like customer headache. Nope, papers have been gone since Sunday night.

Get refund.

Not quite.

I had left my change there with the papers and the clerk because I was coming right back. Clerk refunds me the price of the papers, but puts my previous change back in her drawer. I tell her I should have $3 returned, not $2.42 that she gave me. She tried for all she was worth to convince me that she was right and it all worked out. "My drawer will be short," she says. I try to recount what happened... I gave you $3, you set the change on the papers I was going to exchange, when I returned you put my change from on top of the papers (which I should have just put in my pocket, but was too set on getting the papers) into the drawer, then you refunded me the cost of the papers. I gave you $3, so I should leave with $3. She got irritated and called to have her drawer counted because she was so sure she was going to have her drawer be short.

As this entire saga goes on, the hooligans are losing it. Sitting still, not gonna happen. Sit on the bench, not gonna happen. Keep your hands to yourself, not gonna happen. Everyone around us getting irritated, so gonna happen.

Stress level, continually rising. Anxiety level, not far behind. Irritation level, on the rise. However, in spite of this, I was very nice and polite to the cashier. I was calm and patient and tried to be as kind and understanding and logical as possible.

Cashier grumbles about annoying people who won't let things go when there is a long line. Manager sends her to go work on another register so manager can count. Manager cuts me off when I try to explain to save time and headaches. Another clerk comes and asks if she can help. Manager says she can't run a register, but she can count this one. New clerk was happy to help. New clerk continues to count register and asks me what the amount is and what happened. "I would have just given you the change. Here you go."

Thank you. On my way out.

No time to run to Target. Wal-mart took 72.8 times longer than it should have. Now I have to find some other window of time to make that trip. And the CVS trip. Please, no kids this time. Wishful thinking.

Moral: Nothing is easy, especially with kids.

Secondary moral: Far too many people are lacking in common sense and simple math skills.

Other Secondary moral: Nobody likes to be wrong, even if it is painfully obvious.

What you should know about me: If I am right, I will fight to prove that I am right. I will not give up just to give up if I am absolutely certain I am right. You will not cheat me out of money when I know I am right. I do not like Wal-mart, but they have great deals that keep me coming back, in spite of my distaste for the store. Tight budget means cheap shopping. The store I went to is one of my least favorite locations, but it was the only one with a working phone number where someone answered. Newer locations tend to have people with more common sense, at least in my experience.

Anybody have Sunday ads they want to donate to my coupon binder? I could really use a couple more Tide coupons for the CVS sale this week.